Privacy Policy

EDDIE&PHIL PTY LTD ABN 48672645948 trading as “Palladium Business broking is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including in person, meetings, correspondence, by telephone and facsimile, by email, via our website (our website) , from media and publications, from other publicly available sources, from cookies, and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the main purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/ marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

The information collected will only be used for a purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised or permitted by any law, or a purpose otherwise authorised by you. We may use your email address to send our regular newsletters or communications which provide information and updates on new listings, services and special offers. In respect of our Confidentiality Agreement  the information collected to identify you and your agreement to the terms and conditions of the Confidentiality Agreement  is a requirement to protect the confidentiality and business information of our vendors who are selling their business/property.

The information collected

We collect personal and business specific information from vendors who wish to advertise their business/property on our website. We also collect personal information from prospective buyers for the purpose of matching their needs with our current listings.

If you decide to submit information to EDDIE&PHIL PTY LTD ABN 48672645948 trading as “Palladium Business Broking using one of our contact forms, online forms, or our Confidentiality Agreement, we will request certain personal information such as name, address, telephone number, facsimile number and email address. It is important that the information you submit to us through our website is true, accurate and completed fully in order for us to help with your request or enquiry appropriately.

In addition to the above, when you visit our website, our Internet Service Provider may note and record your visit and log information for statistical purposes, including what type of browser you are using and the number of users who visit our website and the date and time of these visits, the number of pages that are viewed per visit and the type, traffic patterns and access to information collected.

We collect aggregate information and we will not try to identify users or track individual browsing activities.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s race , political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including 

  • For the purpose of which it was collected in the first place in regards to our business. 
  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.Unfortunately  the passage and transmission of data and information over the Internet  cannot be guaranteed to be completely  secure 

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy and or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. EDDIE&PHIL PTY LTD ABN 48672645948 trading as “Palladium Business Broking” will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Linked Websites

Our website at times may contain links to other Websites. These links are provided for ease of use and to help easier navigation. Links to these websites cannot be seen in any way as approval endorsement, a recommendation, sponsorship or a specific preference by EDDIE&PHIL PTY LTD ABN 48672645948 trading as “Palladium Business broking of the owners or operators of those websites, or for any information, services and products referred to on those other websites. Before disclosing your personal information on any other website, we recommend that you examine and read the terms and conditions and the privacy statement in respect of that specific website.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: /  PO BOX 8084 KOOYONG 3144 VIC